Introduction

Ian Day Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, or use the services available through our website.

We comply with the New Zealand Privacy Act 2020 and its Information Privacy Principles.By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Company or business name (where applicable)
• Postal or delivery address
• Information contained in your enquiry or message

When you place an order through the embedded Cama Parts online ordering system, information necessary to process your purchase (such as your contact details, delivery address and order information) may also be collected and processed by Cama Products.

We may also automatically collect technical information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• Website usage statistics collected through Google Analytics 4 (GA4)

How We Collect Information

We collect personal information when you:

• Complete a contact or enquiry form
• Contact us by email or telephone
• Request information or a quotation
• Use our website
• Place an order through the embedded Cama Parts ordering system

Some information is collected automatically through cookies and website analytics technologies.

How We Use Your Information

We use your personal information to:

• Respond to your enquiries
• Provide quotations and customer support
• Supply products and services you have requested
• Process and administer online parts enquiries and orders
• Improve our website and customer experience
• Maintain business records
• Comply with legal obligations

If you have chosen to receive marketing communications, we may occasionally send information about our products, services or company news. You may unsubscribe at any time using the unsubscribe link provided or by contacting us directly.

We do not sell your personal information to third parties.

Online Parts Ordering

Our website includes an embedded online parts ordering system provided by Cama Products.

When you purchase parts through this system, your order details and the personal information required to fulfil your purchase are processed by Cama Products.

Payment card information is processed securely through Cama Products’ payment systems. Ian Day Ltd does not collect or store your full credit or debit card details.

Information collected through the Cama Parts platform is also subject to Cama Products’ own Privacy Policy. We encourage you to review their Privacy Policy before placing an order.

Sharing Your Information

We only share your personal information where necessary to operate our business or provide the services you have requested.

This may include:

• Cama Products, where necessary to process and fulfil your online parts order
• Website hosting providers
• IT support providers
• Website analytics providers
• Professional advisers, including accountants and legal advisers
• Courier and freight companies for product delivery
• Government agencies where required by law

We take reasonable steps to ensure that any third-party service providers protect your personal information appropriately.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website. Cookies may be used to:

• Remember your preferences
• Improve website performance
• Analyse website traffic
• Support website functionality

You can choose to disable cookies through your browser settings, although some features of the website may not function correctly if cookies are disabled.

Website Analytics

Ian Day Ltd uses Google Analytics 4 (GA4) to help understand how visitors use the website and to improve website performance and user experience. Google Analytics 4 may collect information including:

• Pages visited
• Time spent on the website
• Browser type
• Device type
• Approximate geographic location
• Traffic source
• User interactions with website content

This information is collected in an aggregated form and is used to monitor website performance, identify opportunities for improvement, and better understand how visitors use the website. Ian Day Ltd does not use Google Analytics 4 to personally identify individual website visitors.

Protecting Your Information

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.

While we use appropriate security measures, no method of transmitting information over the internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.

How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with our legal, accounting and regulatory obligations.

When personal information is no longer required, it is securely deleted or anonymised.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of your personal information
• Withdraw your consent to receive marketing communications
• Request deletion of personal information where appropriate, subject to our legal obligations

To exercise any of these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or include embedded services, such as the Cama Parts online ordering system.

These third-party services operate under their own privacy policies. Ian Day Ltd is not responsible for the privacy practices or content of third-party websites or services, and we encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be published on this page together with the revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy enquiry, please contact Ian Day Ltd:

Email: info@ianday.co.nz

Website: https://ianday.co.nz

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner:

Office of the Privacy Commissioner
Website: https://www.privacy.org.nz/